Combating human trafficking

American is committed to respecting human rights, including combating illegal human trafficking and child exploitation. As a prominent part of the worldwide travel industry, we conduct our business in a manner that protects human rights and the rights of children within our sphere of influence. We have adopted responsible workplace practices and endeavor to conduct our business operations free from complicity in human rights abuses.

American’s commitment to human rights is outlined in our Standards of Business Conduct, which require all of American’s team members and suppliers to uphold the human rights of all persons, including permanent and temporary team members both domestically and internationally. American’s policies and other information on human trafficking, including links to educational and training resources, are available to all team members on our intranet site.

On National Human Trafficking Awareness Day in January 2018, American signed ECPAT-USA’s Tourism Child-Protection Code of Conduct, a voluntary set of business principles to prevent child sex tourism and trafficking of children. Signing the code formally recognized our longstanding commitment to help frontline team members identify and report signs of human trafficking, and we continue to raise awareness of the issue among our team.

American has provided initial and recurrent human trafficking awareness training to our flight attendants for several years. American also provides anti-trafficking training to team members with relevant purchasing responsibilities, including training teams that conduct on-site visits to American’s international suppliers to learn how to recognize signs of human trafficking and what action they should take if they suspect human trafficking.

After announcing our intention to sign ECPAT-USA’s Code, we also initiated plans to conduct similar anti-trafficking training for our pilots and airport customer service team members. As a result, in 2018 we put mandatory human trafficking awareness training in place for our frontline, customer-facing team members – approximately 26,000 flight attendants, 15,000 pilots and 18,000 airport agents.

In October 2019, the Texas Secretary of State recognized American for our commitment to combating human trafficking. We also became a partner member of Texas Businesses Against Trafficking (TBAT).