Reservations and ticket changes
Manage your trip online and save time
You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your confirmation code or log in to your AAdvantage® account.
Here are just a few of the things you can do online:
- View your trip details
- Choose your seats
- Check in for your flight
- Add additional services to your trip like a wheelchair, an infant in lap, or a service dog or carry-on pet
- Request special assistance
And that's just the beginning! With our online tools, you can manage your trip your way, without having to pick up the phone.
Worldwide phone numbers
You may be charged a service fee for trips ticketed by our Reservations offices, airport ticket counters, or travel centers in certain countries or regions.
Not all international calls to American Airlines are toll-free. Cell phone rates may be higher than landline rates.
In some locations, a General Sales Agent (GSA) may handle marketing, ticketing, sales, and reservations on behalf of American Airlines.
| Language | Phone | Hours (CT) |
|---|---|---|
| English | 800-433-7300 | 24 hours |
| Spanish | 800-633-3711 | 24 hours |
| French | 800-756-8613 | 7 a.m. – 6 p.m. |
| Portuguese | 866-824-8717 | 6 a.m. – 7 p.m. |
| Japanese | 800-237-0027 | 24 hours |
| Mandarin Chinese | 800-492-8095 | 24 hours |
| Hearing & speech impaired | Dial 711 to be connected through the National Relay Service | 24 hours |
Worldwide phone numbers
Not all international calls are toll free. Rates for calls from a cell phone may be higher than calls from a landline. In some locations, a General Sales Agent (GSA) may handle marketing, ticketing, sales and reservations on behalf of American Airlines.
| Country | Phone | Hours (local) |
|---|---|---|
| Morocco | 0520-001-375 | French: Monday – Friday 8 a.m. – 9 p.m. Saturday – Sunday 9 a.m. – 5 p.m. English: 24 hours |
| South Africa* | 011-844-6067 | 9 a.m. – 5 p.m. |
*Ticketing charges apply based on ticketing location and the type of ticket.
| Country / Region | Phone | Hours (local) |
|---|---|---|
| Australia | 02-9101-1948 | English: 24 hours Japanese: 24 hours Korean: 10 a.m. – 7 p.m. (AET) Mandarin: 24 hours |
| China | 400-818-7333 | Mandarin Chinese: 24 hours English: 24 hours |
| Hong Kong | 3057-9197 | Mandarin: 24 hours English: 24 hours |
| India | 0124-601-4200 or 0124-417-6700 | Monday – Friday 9 a.m. – 7:30 p.m. Saturday 9 a.m. – 5:30 p.m. Sunday 10:30 a.m. – 7:30 p.m. |
| Indonesia | +65-634-98444 | English: 24 hours |
| Japan | 03-4333-7675 | Japanese: 24 hours English: 24 hours |
| Malaysia | 03-2053-5120 | English: 24 hours |
| New Zealand | 09-308-4014 | English: 24 hours Japanese: 24 hours Korean: 10 a.m. – 7 p.m. (AET) Mandarin: 24 hours |
| Singapore | 6349-8444 | English: 24 hours |
| South Korea | 02-6438-9008 | Korean: 9 a.m. – 6 p.m. English: 24 hours |
| Sri Lanka | 072-098-7370 | English: 24 hours |
| Country | Phone | Hours (local) |
|---|---|---|
| Anguilla* | 800-744-0006 | 24 hours |
| Antigua* | 800-744-0006 | 24 hours |
| Aruba | 297-582-2700 | 24 hours |
| Bahamas* | 800-433-7300 | 24 hours |
| Barbados* | 800-744-0006 or 246-428-4170 | 24 hours |
| Bermuda* | 800-744-0006 | 24 hours |
| Bonaire* | 297-582-2700 | 24 hours |
| Cuba* | 0800-22737 | 24 hours |
| Curacao* | 599-9-869-5707 | 24 hours |
| Dominica* | 800-744-0006 | 24 hours |
| Dominican Republic* | Santo Domingo: 809-542-5151 Toll free: 1-809-200-5151 |
24 hours |
| Grand Cayman* | 800-744-0006 | 24 hours |
| Grenada* | 800-744-0006 | 24 hours |
| Guadeloupe* | 0821-980-008 (Service 0,12€ / min + call charge) – English 0821-980-008 (Service 0,12€ / min + prix appel) – French |
24 hours |
| Haiti* | 509-2996-6000 | 9 a.m. – 6 p.m. |
| Jamaica* | 800-744-0006 | 24 hours |
| Puerto Rico | 800-981-4757 | 24 hours |
| St. Kitts* | 800-744-0006 or 869-465-2273 | 24 hours |
| St. Lucia* | 800-744-0006 | 24 hours |
| St. Maarten* | 1-721-545-2040 | 24 hours |
| St. Vincent* | 800-744-0006 | 24 hours |
| Trinidad* | 868-821-6000 | 24 hours |
| Turks and Caicos* | 800-744-0006 | 24 hours |
*Ticketing charges apply based on ticketing location and the type of ticket.
| Country | Phone | Hours (local) |
|---|---|---|
| Austria | 01-360-277-3960 | German: Monday – Friday 8 a.m. – 6 p.m. Saturday – Sunday 9 a.m. – 5 p.m. English: 24 hours |
| Belgium | 070-300-300 (0.15 EUR / minute from landlines) | French: Monday – Friday 8 a.m. – 6 p.m. Saturday – Sunday 9 a.m. – 5 p.m. English: 24 hours |
| Croatia | 020-898045 | English: 24 hours |
| Czech Republic | 225-376-447 | English: 24 hours |
| Denmark | 82-33-28-95 | English: 24 hours |
| Finland | 09-8171-0443 | English: 24 hours |
| France | 0821-980-999 (Service 0,12 EUR / min + call charge) | French: Monday – Friday 8 a.m. – 6 p.m. Saturday – Sunday 9 a.m. – 5 p.m. English: 24 hours |
| Germany | 069-5899-6485 | German: Monday – Friday 8 a.m. – 6 p.m. Saturday – Sunday 9 a.m. – 5 p.m. English: 24 hours |
| Greece | 21-1181-3884 | English: 24 hours |
| Hungary | 1-429-2346 (calling from Budapest) | English: 24 hours |
| Iceland | 800-4185 (toll free number) | English: 24 hours |
| Ireland | 0818-710-299 (0.08 EUR / minute from landlines) | English: 24 hours |
| Italy | 02-3859-1485 | Italian / English: Monday – Friday 8 a.m. – 6 p.m. Saturday – Sunday 9 a.m. – 5 p.m. |
| Netherlands | 0900-040-1666 (1 € per call, plus standard call charge) | English: 24 hours |
| Norway | 815-62-022 | English: 24 hours |
| Poland | 22-584-42-92 | English: 24 hours |
| Portugal | 808-20-09-58 | Portuguese: Monday – Friday 7 a.m. – 5 p.m. Saturday – Sunday 8 a.m. – 4 p.m. English: 24 hours |
| Spain | 912-158-999 | Spanish / English: 24 hours |
| Sweden | 0771-200-666 | English: 24 hours |
| Switzerland | 0848-289-289 (0.08 CHF / minute from landlines) | German / French / Italian: Monday – Friday 8 a.m. – 6 p.m. Saturday – Sunday 9 a.m. – 5 p.m. English: 24 hours |
| Turkey | +44-207-660-2300 | English: 24 hours |
| United Kingdom | 0207-660-2300 or 0844-369-9899 (0,05 GBP / Minute plus phone company's access charges) |
English: 24 hours |
| Country | Phone | Hours (local) |
|---|---|---|
| Argentina* | Buenos Aires: 4318-1111 Toll free: 0-800-444-84253 |
24 hours |
| Belize* | 223-2522 | 24 hours |
| Bolivia* | 800-100-541 | 24 hours |
| Brazil* | 11-3004-5000 | Portuguese: 6 a.m. – 11 p.m. English: 24 hours |
| Chile* | 2-2938-1417 | 24 hours |
| Colombia* | Bogota: 508-5968 Outside of Bogota: 01-800-9171-045 |
24 hours |
| Costa Rica* | 4020-1217 | 24 hours |
| Ecuador* | Guayaquil: 04-501-0077 Quito: 02-500-4080 |
24 hours |
| El Salvador* | 2298-0777 | 24 hours |
| Guatemala* | 2278-7000 | 24 hours |
| Guyana | 231-1027 | 24 hours |
| Honduras | 800-2791-9363 | 24 hours |
| Mexico* | Mexico City: 55-5209-1400 Toll free: 800-904-6000 |
24 hours |
| Nicaragua* | 7877-7920 | 24 hours |
| Panama* | 269-6022 | 24 hours |
| Paraguay* | 009-800-542-0003 | 24 hours |
| Peru* | Lima: 211-7000 Toll Free: 0800-40350 |
24 hours |
| Suriname* | 052-0540 | 24 hours |
| Uruguay* | 000-4019-0834 | 24 hours |
| Venezuela* | 212-720-1185 Toll Free: 0-800-136-2334 |
24 hours |
*Ticketing charges apply based on ticketing location and the type of ticket.
| Country | Phone | Hours (local) |
|---|---|---|
| Bahrain | +965-2202-2806 | English: 24 hours |
| Israel | 03-7219-497 | Hebrew: Sunday – Thursday 9 a.m. – 5 p.m. English: 24 hours |
| Kuwait | 2202-2806 | English: 24 hours |
| Oman | 800-74562 | English: 24 hours |
| Qatar | 00800-100-669 | English: 24 hours |
| Saudi Arabia | 800-850-0685 (Etihad Atheeb / GO Telecom fixed lines, Mobily & Zain mobile networks) 800-844-0652 (Saudi Telecom Company fixed and mobile networks) |
English: 24 hours |
| United Arab Emirates | 800-03305924 | English: 24 hours |