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Special Assistance coordinators are available to help with medical or special-assistance related items during your travel. If you requested special assistance during booking, a coordinator will contact you before your flight to ensure necessary requirements or requests are complete.
Choose "Add special assistance" on the passenger details page when booking or managing your trip on aa.com. There you can:
Submit a disability assistance request
To make accessibility arrangements, call us for help:
For hearing or speech-impaired assistance:
Contact Reservations for all other questions
Dial 711 to be connected through the National Relay Service
Call us if you had a special assistance issue on a previous trip