Responsibility

We cannot accept liability for:

• Items not packed properly
• Loss, damage or delay due to a security search led by local, state or federal agencies
• Missing items inside a checked bag if the bag isn't delayed or damaged
• Items excluded from liability*

Bag liability

Limitations

Domestic travel

Liability for lost, delayed or damaged bags on domestic flights is limited to $4,700. This is governed by our Conditions of Carriage, which is available online.

View our Conditions of Carriage

Or request in writing to:

American Airlines
Customer Relations Department
P. O. Box 619612, MD 2400
DFW Airport, TX USA 75261-9612

International travel

For international travel (including domestic legs of international itineraries), liability for lost, delayed or damaged bags is limited to 1,519 Special Drawing Rights (SDR) per ticketed passenger as defined by the Montreal Convention and international tariffs.

The SDR, a unit of currency used by the International Monetary Fund, will be converted to U.S. dollars using the exchange rate on the date the mishandled bag settlement occurs.

View the liability for international flights

Additional insurance

If you’re traveling with items worth more than the bag liability limitations, you can buy additional insurance for checked bags at the ticket counter.

Our excess valuation insurance guidelines are:

• Lost bags are covered; damage to bags or contents is not
• Insurance must be purchased for each carrier listed on your itinerary
• If you buy insurance from multiple carriers, you must claim your bags at the connecting airport and recheck and insure the bags with the next carrier
• Not available at Skycaps

How much does it cost?

• $5 for every $100 worth of checked bags
• The total valuation of checked bags cannot exceed $5,000 per passenger
• Limit includes the standard bag liability allowance + any excess valuation insurance